• You provide information directly when contacting us, creating an account, completing a form, or making a purchase
• We collect information automatically when you access our website through cookies and analytics tools
• We may receive information from trusted third parties such as analytics services or your organisation

 

How we use your personal data

 

We use your personal information only when permitted by law. The main reasons we process your data are

 

• To provide our services and fulfil our agreements with you

• To manage payments, fees, and orders

• To respond to enquiries and provide customer support

• To maintain and improve our website and systems

• To contact you regarding account updates or important notices

• To send stock lists or service information you have requested

• To run surveys, competitions, or request feedback

• To improve our services through analytics

• To send marketing communications where you have not opted out or where consent is required and provided

 

You may withdraw consent for marketing at any time by contacting privacy@adapt.mobi

 or using the unsubscribe option in our communications.

 

We will only use your information for the purpose for which it was collected unless another compatible purpose applies. If we need to use your information for a new unrelated purpose, we will inform you.

 

Cookies

 

Our website, hosted by Wix, uses cookies to ensure secure operation and to understand how visitors use the site. You can manage cookies through your browser settings. Some cookies are essential for the website to function.

 

Common Wix cookies include:

svSession, hs, incap_ses, incap_visid, nlbi, XSRF TOKEN, smSession.

 

Sharing your personal data

 

We may share your information with

 

• Service providers who support our IT systems, hosting, analytics, or operations

• Professional advisers, including auditors, insurers, lawyers, bankers, and accountants

• Legal and regulatory authorities, when required

• Potential business partners in the event of a merger, acquisition, or restructuring

 

All third parties are required to protect your information and process it only in accordance with our instructions and applicable law.

 

International transfers

 

We do not transfer personal data outside the European Economic Area. If this ever changes, we will ensure appropriate safeguards are in place.

 

Data security

 

We use organisational and technical measures to protect your information against loss, unauthorised access, alteration, or disclosure. Access is limited to people with a legitimate business need. We follow procedures for responding to suspected data breaches and will notify you and regulators when required by law.

 

Data retention

 

We keep personal data only as long as necessary for the purposes for which it was collected. This includes legal, tax, and reporting requirements.

By law, some records must be retained for six years after the end of the customer relationship for tax purposes.

 

We may anonymise data for research or statistical purposes, which may then be used indefinitely.

 

Your rights

 

You have the following rights regarding your personal data

 

• The right to request access to the information we hold about you

• The right to request correction of inaccurate or incomplete data

• The right to request erasure of your information in certain situations

• The right to object to processing based on legitimate interests

• The right to object to direct marketing

• The right to request restriction of processing

• The right to request transfer of your information to you or another controller

• The right to withdraw consent where consent is the basis for processing

 

To exercise any of these rights, please contact privacy@adapt.mobi

.

We may need to verify your identity before responding. We aim to reply within one month.

 

Third-party links

 

Our website may include links to other websites or services. These providers have their own privacy policies and we are not responsible for their practices.

 

Updates to this notice

 

We may update this Privacy Notice from time to time. Any significant changes will be posted on our website. Please notify us if your personal information changes.