Returns Management
Solutions
Simplifying Returns.
Strengthening Performance.
Complete Visibility. Total Control.
ADAPT’s Returns Management Solutions are powered by Vision - our cloud-based software platform designed to streamline returns, repairs, and reverse logistics.
Trusted by leading network operators, retailers, and insurers, Vision helps partners automate complex workflows, reduce turnaround times, and enhance visibility across the entire device lifecycle.
How It Works
Vision integrates every stage of the returns and repair process into a single, data-driven platform, ensuring complete control and transparency.
Returns Management Solutions
Why Choose Vision
-
Reduce turnaround times with automated process flows.
-
Lower operational costs through smarter repair management.
-
Enhance customer satisfaction with faster, transparent service.
-
Improve accountability through end-to-end visibility and data capture.
Core Functions
Automation – Manage jobs, repairs, and service workflows in one connected system.
Inventory Management – Track spares, devices, and replacement parts in real time.
Diagnostics & Testing – Capture repair data and performance outcomes at every stage.
Reporting & Analytics – Gain actionable insights to improve efficiency and reduce costs.
Returns Management Solutions
Core Functions
-
Automation – Manage jobs, repairs, and service workflows in one connected system.
-
Inventory Management – Track spares, devices, and replacement parts in real time.
-
Diagnostics & Testing – Capture repair data and performance outcomes at every stage.
-
Reporting & Analytics – Gain actionable insights to improve efficiency and reduce costs.
Why Choose Vision
-
Reduce turnaround times with automated process flows.
-
Lower operational costs through smarter repair management.
-
Enhance customer satisfaction with faster, transparent service.
-
Improve accountability through end-to-end visibility and data capture.